Ethiopian Airlines Office in Guangzhou, China – Location, Contact Details, and Services
Find out how to reach the Ethiopian Airlines office in Guangzhou, China. This article provides the office address, contact numbers, working hours, and the range of services available to travelers flying with Ethiopian Airlines from China.
Ethiopian Airlines, a leading carrier in Africa and a member of the Star Alliance network, offers international flights connecting Asia and Africa. Guangzhou is one of its major gateways in China, serving passengers traveling between East Asia and destinations across Africa, Europe, and beyond. The airline maintains a dedicated office in Guangzhou to support ticketing, reservations, customer service, and general inquiries.
Office Location – Guangzhou City
The Ethiopian Airlines city office in Guangzhou is located in a central commercial area, offering easy access for both individual and business travelers. This office is ideal for walk-in customers who require flight bookings, changes to existing reservations, or travel assistance.
Office Address:
Room 1701, 17th Floor
Guangdong Foreign Trade Center Building B
No. 372 Huanshi East Road
Guangzhou, China
Contact Information
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Phone: +86 20 8365 1420 / +86 20 8365 1421
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Fax: +86 20 8365 1423
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Email: CANRES@ethiopianairlines.com
Office Hours
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Monday to Friday: 09:00 AM to 05:30 PM
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Closed on Saturdays, Sundays, and public holidays
Services Offered at the Guangzhou Office
The Ethiopian Airlines Guangzhou office offers a range of services to meet the needs of both individual and corporate travelers:
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Flight reservations and ticket issuance
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Booking changes and cancellations
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Fare quotations and promotions
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Baggage allowance and policy information
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Assistance with lost or delayed baggage
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ShebaMiles frequent flyer program support
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Visa and transit documentation guidance
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Special services for elderly passengers, unaccompanied minors, and travelers with disabilities
Whether you are planning your journey or already have an active reservation, the staff at the Guangzhou office can assist with all travel-related matters. They provide support in English and Chinese, ensuring effective communication for international and local customers.
Airport Services – Guangzhou Baiyun International Airport
In addition to the city office, Ethiopian Airlines provides support services at Guangzhou Baiyun International Airport. The airport team assists with check-in procedures, boarding, special requests, and baggage services. If you need help on the day of departure, the airport counter is the best point of contact.
Why Visit the Office?
Visiting the Ethiopian Airlines Guangzhou office offers the advantage of direct interaction with trained airline representatives. It is particularly helpful for complex itineraries, group bookings, travel documentation, or urgent ticketing needs. Personalized assistance at the office ensures clarity and confidence before your journey begins.
Conclusion
The Ethiopian Airlines office in Guangzhou plays an important role in supporting passengers flying between Asia and Africa. With its central location, multilingual staff, and wide range of travel services, the office ensures that travelers receive prompt and reliable assistance. Whether you're booking a ticket or need travel advice, the Guangzhou office is ready to help you travel with ease.
