British Airways Name Change Policy: Everything You Should Know

Learn about British Airways name change policy, including guidelines, fees, and how to correct passenger name errors. Follow simple steps to update your booking hassle-free.

British Airways Name Change Policy: Everything You Should Know

Have you entered an incorrect name while filling out the British Airways booking form? There is nothing to worry about as the air carrier recognizes that mistakes happen and has introduced a user-centric name change policy. British Airways name change policy enables travelers to alter spelling errors within the name and change a name under legal circumstances. However, correcting a name on the ticket may incur a name change fee, re-issue fee, and fare difference, if any. This guide will walk you through the name change policy, fee, steps involved, and much more.  

Guidelines To Follow For Name Change On British Airways 

Here, you will find out all the major highlights and things you must consider before making your name correction request. 

  • As per the name change policy, name modification of about three characters is allowed on the ticket. The count of 3 letters is the combined total and must not be considered as 3 letters each for first, middle, and surname. 

  • British Airways accepts name change requests in case of legal compulsions such as divorce, marriage, or adoption. However, name change on British Airways needs to be supported by valid documents, including divorce/marriage certificate or court order. 

  • The air carrier does not accept name change requests for the flight segments reserved under Executive Club mileage points. 

  • Swapping of passengers or ticket transfer to another person is not allowed under the name change policy. In such a situation, travelers must cancel the original reservation and book a new flight with a different name. 

  • After submitting the name change request, passengers must select the seat again as they can’t swap the seats between the previous and new PNR. 

  • You can request a name change via the British Airways web portal, mobile app, at the airport, chat, email, or by phone. 

  • If you made a flight reservation with a travel agent, you must contact them to make necessary modifications to the name on the reservation. 

British Airways Name Change Rules For Before And After Ticket Issuance 

As per the British Airways name change policy, the rules and restrictions to change or alter a name on the ticket are slightly different. Let's take a look: 

Before Ticket Issue 

  • Passengers can edit only 3 characters in the first, middle, or family name. 

  • You can correct the title and the space between the names. 

  • Adding or altering the gender and date of birth, as well as including an infant and Passenger Type Code (PTA), isn’t allowed under the name change policy. 

  • Valid documents like a passport or any other government-authorized IDs are essential to request a name change. 

After Ticket Issue

  • Name change is permitted only in case of legal compulsions such as adoption, marriage, or divorce. Also, such changes need proper documentation as proof. 

  • Travelers can alter only three letters in the first, middle, or surname to match with their passport or other government-approved ID. 

  • After finishing the name change procedure, your ticket will be re-issued in the same or higher/lower class of service. You might have to pay the name correction cost with a fare difference, if any. 

How To Make A Name Change On British Airways?

Passengers can amend or update their misspelled name via the official web portal, mobile app, at the airport, and by phone. Let’s understand the methods in detail: 

Mode 1: Correct Name Online (App & Website) 

Making name modifications online incorporates some simple steps to keep passengers in their comfort zone. Just follow these instructions: 

  • First of all, you should launch the official British Airways website or mobile app.

  • Then, provide the necessary information, such as the booking reference code together with the surname, and hit the Find My Booking tab. 

  • Next, select the Name Correction option. Note that passengers are allowed to fix only three letters in the first, middle, or surname. 

  • After that, hit the Confirmation tab to proceed. 

  • Now, you have to pay the name change on British Airways cost to change the name on the booking. 

  • Lastly, you will obtain a confirmation within 2-3 hours of submitting the request. Remember, if you have already checked in, you must do it again. 

Mode 2: Change Name By Phone 

British Airways allows travelers to make significant changes in the name easily over the phone. 

  • Contact the British Airways customer help desk at 1 (800) 247-9297 and wait for the representative to get connected. Furthermore, you can talk with a flight expert at +1-800-633-0441 to get your issue resolved instantly. 

  • Share your ticket details, like reference code and passenger’s name. 

  • Explain the reason for the name change, such as legal obligation or misspelling. 

  • The executive might ask for documents like a passport, marriage/divorce agreement, or other official documents as proof. 

  • Pay the name change price along with a fare difference, if any, and wait for a confirmation. 

Mode 3: Modify Name At The Airport 

Visiting the British Airways ticket counter at the airport is another option for amending spelling errors on the flight booking. You have to go to the ticket counter, discuss your situation with the representative, and provide crucial information. Remember to carry your passport, official ID, or other legal documents to justify the name change. The executive will assist you complete the process.

Does British Airways Charge A Fee For Name Change On Ticket?

The fee for name change on British Airways depends on several factors like request time, ticket type, nature of name change, service class, or route. Name changes within 24 hours of reservation might be free of cost. However, if you make a name change beyond the 24-hour risk-free period, you may have to pay the change fee between $150 and $250. 

Final Thought 

Changing or modifying a name on the British Airways flight booking is quite easy if you adhere to the name change rules and guidelines, are aware of the fee structure, and follow the correct steps. However, if you still have any queries regarding British Airways name change policy, you can head to the website or contact customer service at 1 (800) 247-9297. Moreover, call a consolidation desk at +1-800-633-0441 for a rapid and hassle-free procedure.